Frequently Asked Questions

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We offer a wide range of courses, workshops, digital designs and resources that can be used in creating digital downloads, physical products learning design and business.

Our products save you the time and effort of creating your own graphics. They are ready-to-use, meaning you can incorporate them into your designs quickly and easily.

Yes, we offer courses and tutorials to support your creative endeavors. These resources can help you learn new skills, streamline your creative processes, and grow your business.

Absolutely! We encourage you to take our designs and make them your own. Please make sure to check the specific licensing terms of each product for customization permissions.

You can stay updated about our latest offerings by following us on Facebook and Instagram. You can also sign up for our email newsletters.

After purchase, you’ll receive a download link. From there, you can download and incorporate the graphics into your own designs using your preferred software.

Yes, our products are compatible with most popular design software.

We strive for 100% customer satisfaction. If you’re not satisfied with your purchase, please contact us within 24 hours, and we will work with you to resolve the issue. We do not offer refunds on any digital products.

Most of our designs come with a commercial license, allowing you to use them for your business. Insiders’ graphics you can use for physical or digital products. Please refer to the product’s specific license agreement for details.

No, our products are designed to be user-friendly and can be used with a variety of free and professional design software.

Our designs are for personal and commercial use but cannot be shared or resold. Please check the specific licensing agreement for each product.

You can contact us via contact page, email or through our social media channels for support. We’ll be more than happy to help you.

Yes, our designs are high-resolution, ensuring they print clearly on various mediums.

We consistently release new designs and resources. Stay tuned to our social media channels and newsletter for updates.

At this time, we are focusing on providing a wide range of pre-made designs. However, we may consider custom design requests in the future.

Yes, we periodically offer discounts and sales. Follow us on social media and subscribe to our email newsletter to stay updated.

Absolutely. We use a secure payment processing system that encrypts your information to protect your data.

Our digital designs come in various formats, including PNG, SVG, DXF, JPEG, and more, ensuring compatibility with various design software.

Yes, our designs are compatible with popular cutting tools.

Absolutely! We love hearing from our customers and welcome your suggestions.

We’re always open to collaborations. If you have an idea, please get in touch with us via email.

Our Lifetime Design Drive and MDD Insiders serve different purposes. The Lifetime Design Drive is a one-time purchase that provides you with access to a vast library of over 1,200 designs that I regularly create. I add at least 20-30 new designs each month to this collection, offering a wide variety for your creative projects.

On the other hand, MDD Insiders is a membership program focused on providing elements, papers, and alphas for you to use in creating your own unique designs. These resources can be used for both physical products and digital downloads. With an MDD Insiders membership, you get continuous access to fresh resources to fuel your creativity and diversify your product offerings.

In essence, the Lifetime Design Drive offers you an extensive, growing collection of pre-made designs, while MDD Insiders empowers you with the elements you need to create your own distinctive designs.

Even after you’ve cancelled your membership, you can still use the graphics you downloaded while you were a member. But remember, you won’t be able to access new graphics, updates, or the member’s hub. To keep getting new resources, make sure to maintain your membership.

You have the freedom to cancel your membership whenever you’d like within your members hub. However, as our services offer immediate access to digital resources, we cannot process refunds or prorations for memberships or courses. If you decide to cancel, your access will continue until the end of your current membership period, and it will not renew thereafter. Additionally, if you’re enjoying a special rate and choose to cancel, bear in mind that this particular rate will not be accessible again in the future.

You can easily find your graphics and courses by logging into our member’s hub with your account. Once logged in, all your purchased content will be readily available for your use.

We respect the intellectual property rights of others and expect our users to do the same. Any copyright issues can be reported directly to us, and we will take appropriate action.

Navigating Our Policies: All You Need to Know