Frequently Asked Questions

If you don’t see an answer to your question, please reach out to us.  You can either send us a message by clicking here, or send us an email at [email protected]

We offer a wide range of courses, workshops, digital designs and resources that can be used in creating digital downloads, physical products learning design and business.

Our products save you the time and effort of creating your own graphics. They are ready-to-use, meaning you can incorporate them into your designs quickly and easily.

Yes, we offer courses and tutorials to support your creative endeavors. These resources can help you learn new skills, streamline your creative processes, and grow your business.

Absolutely! We encourage you to take our designs and make them your own. Please make sure to check the specific licensing terms of each product for customization permissions.

You can stay updated about our latest offerings by following us on Facebook and Instagram. You can also sign up for our email newsletters.

After purchase, you’ll receive a download link. From there, you can download and incorporate the graphics into your own designs using your preferred software.

Yes, our products are compatible with most popular design software.

We strive for 100% customer satisfaction. If you’re not satisfied with your purchase, please contact us within 24 hours, and we will work with you to resolve the issue. We do not offer refunds on any digital products.

Most of our designs come with a commercial license, allowing you to use them for your business. Insiders’ graphics you can use for physical or digital products. Please refer to the product’s specific license agreement for details.

No, our products are designed to be user-friendly and can be used with a variety of free and professional design software.

Our designs are for personal and commercial use but cannot be shared or resold. Please check the specific licensing agreement for each product.

You can contact us via contact page, email or through our social media channels for support. We’ll be more than happy to help you.

Yes, our designs are high-resolution, ensuring they print clearly on various mediums.

We consistently release new designs and resources. Stay tuned to our social media channels and newsletter for updates.

At this time, we are focusing on providing a wide range of pre-made designs. However, we may consider custom design requests in the future.

Yes, we periodically offer discounts and sales. Follow us on social media and subscribe to our email newsletter to stay updated.

Absolutely. We use a secure payment processing system that encrypts your information to protect your data.

Our digital designs come in various formats, including PNG, SVG, DXF, JPEG, and more, ensuring compatibility with various design software.

Yes, our designs are compatible with popular cutting tools.

Absolutely! We love hearing from our customers and welcome your suggestions.

We’re always open to collaborations. If you have an idea, please get in touch with us via email.

Monthly Design Drives and MDD Insiders serve different purposes for different needs.

The Monthly Design Drives are a bundle of 30-50 designs that I create each month. You can purchase these designs at a set price. It’s an excellent choice if you’re looking for ready-made designs to use immediately.

On the other hand, MDD Insiders is a graphic membership program. As a member, you’ll receive elements, papers, and alphas that you can use to craft your own unique designs. These are ideal for selling on physical products or as digital downloads. This membership offers more creative freedom and is a perfect fit if you love designing your own products.

Even after you’ve cancelled your membership, you can still use the graphics you downloaded while you were a member. But remember, you won’t be able to access new graphics, updates, or the member’s hub. To keep getting new resources, make sure to maintain your membership.

You have the freedom to cancel your membership whenever you’d like. Please be aware, though, that as our services grant you instant access to digital products, we’re unable to issue refunds for memberships or courses. Additionally, if you’re enjoying a special rate and choose to cancel, bear in mind that this particular rate will not be accessible again in the future.

You can easily find your graphics and courses by logging into our member’s hub with your account. Once logged in, all your purchased content will be readily available for your use.

We respect the intellectual property rights of others and expect our users to do the same. Any copyright issues can be reported directly to us, and we will take appropriate action.